Information

Welcome to Goffe Health & Wellness, your virtual partner in achieving optimal health. Our mission is to make comprehensive care accessible, whether you're seeking sustainable weight loss, managing a chronic condition, or need primary care. Explore our FAQs to find answers to common questions about our telehealth services and how we can support your wellness journey.

Frequently asked questions

At Goffe Health & Wellness, we believe in transparent, patient-centered care. Here you'll find answers to the most common questions about our services, from weight loss to telehealth, ensuring you have all the information you need to start your wellness journey with confidence.

How does the weight loss program work?

Our program is comprehensive, often including medication (such as GLP-1 therapy), personalized nutrition plans, tailored exercise guidance, and continuous support to help you achieve sustainable results.

Do you prescribe GLP-1 medications?

Yes, we prescribe GLP-1 medications when medically appropriate. We'll discuss how they work, potential benefits, and determine if you qualify during your consultation.

How much weight can I realistically lose?

Weight loss varies by individual, but we provide honest expectations and timelines based on your health profile and commitment to the program. Our goal is realistic and sustainable progress.

Are there side effects?

As with any medication, GLP-1 therapies can have side effects. We will thoroughly review potential side effects and safety considerations with you to ensure you make an informed decision.

Do I have to exercise?

Exercise is a key component of overall wellness and sustainable weight loss. We provide guidance on intensity and types of exercise suitable for all fitness levels, including beginners.

Is this program personalized or the same for everyone?

Our programs are highly personalized. We tailor treatment plans to your unique health profile, goals, and lifestyle.

How much does the program cost? Is it covered by insurance?

Costs vary depending on the specific program and services. We offer transparent self-pay options and can discuss potential insurance coverage. Please see our "Payment & Insurance" section below for more details.

Can you be my primary care provider full-time?

Yes, Goffe Health & Wellness can serve as your primary care provider for many conditions, offering comprehensive virtual care.

Do you treat chronic conditions like diabetes or high blood pressure?

Absolutely. We specialize in managing chronic conditions such as diabetes, high blood pressure, and more through accessible telehealth.

Do you accept insurance?

Yes, we work with insurance providers for eligible telehealth services. Please refer to our "Payment & Insurance" section for more detailed information.

Can I get lab orders and prescriptions through telehealth?

Yes, we can electronically send lab orders to local facilities near you and prescriptions to your preferred pharmacy.

What ages do you see?

We see all ages.

How quickly can I get an appointment?

We strive to offer prompt appointments to meet your needs. You can often book a virtual visit within a few days, sometimes sooner.

How often will I need follow-up visits?

Follow-up frequency is tailored to your condition and individual needs, ensuring optimal management and support.

Do you help with medication adjustments?

Yes, we actively manage and adjust medications as needed to ensure effective and safe chronic disease control.

Can you coordinate care with specialists?

We can help coordinate your care with specialists, ensuring a cohesive and comprehensive approach to your health.

Is everything confidential?

Absolutely. All your health information and consultations are kept strictly confidential and secure, adhering to HIPAA standards.

Do you offer STI testing and treatment?

Yes, we provide STI testing orders to local labs and offer appropriate treatment plans through telehealth.

Do you prescribe PrEP?

Yes, we prescribe PrEP (Pre-Exposure Prophylaxis) to eligible individuals for HIV prevention.

Do you offer Doxy-PEP?

Yes, we offer Doxy-PEP as a post-exposure prophylaxis option when clinically indicated.

Can HIV care be managed fully through telehealth?

For many patients, comprehensive HIV care, including medication management and monitoring, can be effectively managed through telehealth.

Is telehealth secure and private?

Yes, all our telehealth platforms are HIPAA-compliant, ensuring your privacy and the security of your health information.

What technology do I need?

You'll need a smartphone, tablet, or computer with internet access and a camera/microphone. No complicated downloads are required.

Can prescriptions be sent to my local pharmacy?

Yes, all prescriptions can be sent electronically to your local pharmacy for your convenience.

What happens if I need in-person care?

If an in-person evaluation or procedure is necessary, we will guide you on the appropriate next steps and referrals.

What makes Goffe Health & Wellness different from other clinics?

We combine personalized, evidence-based care with the convenience of telehealth, focusing on sustainable results, patient-centered approaches, and comprehensive wellness solutions tailored to your lifestyle.

Do you offer ongoing support or just one-time visits?

We are dedicated to ongoing support. Our programs are designed for continuous care, not just one-time appointments, to ensure long-term success.

What should I expect during my first appointment?

Your first appointment will involve a thorough discussion of your health history, goals, and concerns. We'll outline a personalized care plan and answer all your questions. (See "Your virtual visit" below for more details).

Do you offer payment plans?

We offer transparent self-pay options and can discuss potential payment arrangements on a case-by-case basis. Our goal is to make quality healthcare accessible.

💻 Your virtual visit with Goffe Health & Wellness

How does a typical virtual visit work with Goffe Health & Wellness? What do clients need to know about getting started or what to expect?

Step 1: book your appointment

Patients schedule online and select the service they need — whether it’s weight loss management, primary care, chronic disease follow-up, sexual health, or HIV care.

Step 2: complete intake forms

Before the visit, patients fill out a secure health questionnaire. This helps review medical history, current medications, symptoms, and health goals — especially important for weight loss and chronic condition management.

Step 3: join your secure video visit

At the time of the appointment, patients log in through a secure telehealth platform using a smartphone, tablet, or computer with internet access. No complicated setup is required.

Step 4: personalized consultation

During the visit, we:

  • Review symptoms or health concerns
  • Discuss goals (such as weight loss or chronic disease management)
  • Go over medications and treatment options
  • Create or adjust a personalized care plan

For weight loss patients, this may include discussion of GLP-1 therapy, nutrition strategies, exercise guidance, and lifestyle planning.

Step 5: prescriptions, labs & follow-up

If needed:

  • Prescriptions are sent electronically to your pharmacy
  • Lab orders are sent to a local lab
  • Follow-up appointments are scheduled for ongoing support

What patients need to get started

  • A smartphone, tablet, or computer
  • Internet connection
  • A quiet, private space
  • A list of current medications
  • Recent vital signs if available (weight, blood pressure, etc.)

What to expect

  • Compassionate, judgment-free care
  • Clear explanations of treatment options
  • Evidence-based recommendations
  • Ongoing support — not just a one-time visit

Virtual care at Goffe Health & Wellness combines medical expertise with convenience, allowing patients to receive comprehensive wellness and primary care from the comfort of home.

Addressing telehealth concerns

What are some common worries or doubts people might have about using telehealth for their health needs, and how would you reassure them?

Choosing virtual care is a big decision. It’s normal to have questions or doubts. Here are some common concerns patients have — and how Goffe Health & Wellness ensures high-quality care.

1. “Is telehealth as effective as in-person visits?”

Reassurance:

For many services — including weight loss management, chronic disease follow-ups, medication management, sexual health consultations, and HIV care — telehealth is just as effective as in-person visits. We provide:

  • Detailed medical assessments
  • Personalized treatment plans
  • Ongoing monitoring
  • Lab orders when necessary
  • Electronic prescriptions

If an in-person evaluation is ever required, we guide patients on next steps.

2. “Will my information be private and secure?”

Reassurance:

All visits are conducted through secure, HIPAA-compliant platforms. Your medical information is protected and confidential — just like in a traditional medical office.

3. “What if I need lab work or prescriptions?”

Reassurance:

  • Lab orders are sent to a local lab near you.
  • Prescriptions are electronically sent to your pharmacy.
  • Results are reviewed and discussed during follow-up visits.

Telehealth still includes full medical coordination.

4. “Can you really help with weight loss virtually?”

Reassurance:

Yes. Weight loss care focuses heavily on:

  • Medical evaluation
  • Medication management (including GLP-1 therapy when appropriate)
  • Nutrition guidance
  • Lifestyle coaching
  • Ongoing accountability

These are all highly effective through virtual visits.

5. “What if I’m not good with technology?”

Reassurance:

You only need:

  • A smartphone, tablet, or computer
  • Internet connection

No complicated downloads or advanced tech skills are required. We make the process simple and guide you if needed.

6. “Will I feel rushed?”

Reassurance:

At Goffe Health & Wellness, visits are patient-centered. We take time to listen, answer questions, and create individualized plans — not rushed, assembly-line care.

The bottom line

Telehealth offers:

  • Convenience
  • Privacy
  • Accessibility
  • Continuity of care

Without sacrificing medical quality. Goffe Health & Wellness combines evidence-based medicine with compassionate support — wherever you are.

Payment and insurance

What kind of payment options do you offer, and do you work with insurance providers for your telehealth services?

💳 What payment options do you offer?

We offer secure online payments through Stripe, allowing you to safely pay with:

  • Major credit cards (Visa, Mastercard, American Express, Discover)
  • Debit cards
  • HSA/FSA cards (when applicable)

All payments are processed through a secure, encrypted platform to protect your financial information.

🏥 Do you accept insurance?

Yes. Goffe Health & Wellness works with insurance providers for eligible telehealth services. Coverage may vary depending on:

  • Your insurance plan
  • The type of visit (primary care, chronic disease management, sexual health, etc.)
  • State regulations

We recommend verifying your benefits with your insurance provider prior to your appointment. If a service is not covered, we offer transparent self-pay options so there are no surprises.

💡 Self-pay options

For patients without insurance or those who prefer not to use insurance, we offer straightforward self-pay pricing for:

  • Weight loss management
  • Telehealth follow-ups
  • Sexual health services
  • Preventive care visits

Our goal is to make quality healthcare accessible, affordable, and simple.

Your wellness journey starts here

We're committed to empowering you with transparent information and compassionate care. Ready to take control of your health? Join us and experience the convenience and quality of Goffe Health & Wellness.